Our Policies

HAPPY MILEURS’ PRIVACY POLICY

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that is necessary for your order. This includes your:


Billing Address
Shipping Address
Email Address 
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted before it is transmitted over a web server. We do not store your Credit Card data. 

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit.. 

****Please also review our Terms and Conditions.

HAPPY MILEURS’ TERMS AND CONDITIONS

Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using www.happymileurs.wordpress.com, the Happy Mileurs’ website operated by Happy Mileurs (“us”, ‘we”, “our”).

Conditions of Use

We will provide our services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services, or make a purchase, you accept the following conditions. Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices. Copyright Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Happy Mileurs and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Happy Mileurs with copyright authorship for this compilation by Happy Mileurs.

 Communications

 The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of the State of Illinois without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Happy Mileurs and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court in Peoria, Illinois and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

 Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing on Terms and conditions of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation. We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Happy Mileurs non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

 License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

 User Account

 If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password. We reserve all rights to terminate accounts, edit or remove content and cancel orders in our sole discretion.

HAPPY MILEURS’ SHIPPING POLICY

Our Shipping Policy

Turnaround Time

All orders are shipped within 48 hours Monday – Friday 8am – 6pm and Saturday 8am-1pm. Please note this is an average processing time that can be susceptible to change during holiday periods and promotional seasons. Our Carriers

Happy Mileurs uses the following carriers to deliver our orders:

USPS
UPS
FedEx


Tracking Your Order

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. We will email the estimated date of arrival for your order. Average shipping time within the United States is 5-7 business days via USPS.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. We have provided an estimated amount for shipping and handling of your order. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Commission Work 

If an item is ordered on a commission basis, the artist will provide a timeline for completion of the original artwork. Shipping and handling rates will be added to the price of the artwork.


For further assistance please call the Happy Mileurs at 309-214-4645 or email us at kevinheather@happymileurs.com.

HAPPY MILEURS’ REFUND AND RETURN POLICY FOR ORIGINAL ARTWORK

INSTRUCTIONS FOR RETURNING ORIGINAL ARTWORK

Please carefully read our instructions and guidelines for returning an original artwork:

Once you have received your original artwork from our delivery couriers, you have seven (7) days to decide whether you would like to keep or return your artwork in its original condition for a refund.

We require all artwork be shipped by the buyer within three (3) days after the buyer confirms with us the work will be returned. If you receive artwork from the Happy Mileurs and you are not fully satisfied, please follow instructions below:

  1. You have seven (7) days to contact us regarding your intent to return the original artwork.
  2. Contact Information: Please call 309-214-4645 between the hours of 8:30 am – 6:30pm CST Monday through Saturday or email kevinheather@happymileurs.com.
  3. You have three (3) days from the date you contacted us to ship out the original artwork.

**It is important you do not ship the original artwork before contacting us, you MUST contact us before shipping.**

  1. Return Shipping Address: Happy Mileurs

                                              1947 NE Glendale Avenue

                                              Peoria, IL  61603

If you do not notify us within seven (7) days of receiving your original artwork and do not ship the original artwork within three (3) days you will NOT be eligible for a refund. (Some exceptions may apply. Please contact us for further details.)

PLEASE FOLLOW THESE STEPS/GUIDELINES UPON RETURNING ORIGINAL ARTWORK:

  1. Within seven (7) days of date delivered, call 309-214-4645 between 8:30am-6:30pm CST Monday through Saturday or email kevinheather@happymileurs.com.
  2. Within three (3) days of contacting us repackage your artwork using the original packaging materials used by the artist. If you have disposed of these materials, it is your responsibility to purchase new packaging materials to return this original artwork.
  3. Email kevinheather@happymileurs.com to complete the return process.

Once the original artwork is safely received, Happy Mileurs will process your return refund amount owed to the original source of payment in same currency (minus shipping costs and international custom fees, if any) within 7-10 business days.

PLEASE FOLLOW THE FOLLOWING STEPS/GUIDELINES IF ORINGIAL ARTWORK ARRIVES DAMAGED:

  1. Within seven (7) days of delivery date contact Happy Mileurs at 309-214-4645 between 8:30am-6:30pm CST Monday through Saturday or email us at kevinheather@happymileurs.com.
  2. Please save original packaging.
  3. We request you take photographs of the damaged artwork and the packaging. Please email these photos to kevinheather@happymileurs.com.
  4. A representative will then contact you and discuss how to proceed.

Thank you for visiting Happy Mileurs!